Consultancy
Get pre-sales solutions advice form the experts in PDF form and eForms . All xDox consultants are professional and experienced consultants in their specialist business sectors and technologies. All our consultants have at least 10 years experience in their technology or business sector. We are evangelical about helping to solving your problems. Our aim is always to find the best ‘solution’ to your requirements, not to sell products or technologies for the sake of it
Process Audit and Recommendations
xDox offers business process analysis and audit consultancy to evaluate your future requirements against your current operating practices and systems to ensure that the final solution not only delivers the expected features and benefits, but also will work seamlessly and efficiently within your existing, or proposed, IT architecture. We believe ‘Systems’ are only ‘Solutions’ when they deliver the benefits expected; when and where they are required; cost effectively and reliably.
Implementation and integration
xDox employs, or has contracting agreements with, the UK’s leading Adobe® Systems and eDM technical implementation and integration programmers. Key skills include eForms design and data exchange, XML/XSL/SOAP, eDM architecture and integration, document and data security, process automation, paper capture, high volume document generation. Implementation projects are normally quoted on fixed price contracts to give you assurance of the total time and costs before committing to a project.
Training
Key to the success of any IT project is the appropriate and effective training of the clients’ IT/MIS staff who will have to control and maintain the system and, where applicable, the users of the system to ensure that they are confident and happy using it. We taylor every training course to the specific implementation of the system for the individual clients solution, including client system specific examples and ‘technical skills transfer’ to enable our clients’ IT/MIS staff to fully take ownership of the final solution.
Support and Helpdesk Services
xDox offers comprehensive technical and help-desk support to all supplied software and bespoke solutions. In addition to specialist support engineers, our clients enjoy direct access to our technical implementation and development programmers to ensure a rapid and effective resolution to any issue. Our support and help-desk service puts a team of technology and product specialist at your command to help you quickly resolve issues.
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